Loog Guitars Australia - Help Center logo
Loog Guitars Australia - Help Center logo

All articles

What is your refund policy?Updated a month ago

At this time, we’re unable to offer refunds or returns for orders outside the US. We understand that this may not be ideal, and we appreciate your understanding. 😊

If your product arrives faulty or has a manufacturing issue, you can still submit a warranty claim. To help us assess the issue quickly, please include a photo or video showing the problem when submitting your claim. 👌

You can contact our support team here to initiate a warranty claim.

For more information about warranty coverage and the claims process, please check our warranty policy here. 🎸

Was this article helpful?
Yes
No